


| 24 hour - 365 day helpline manned by fully trained counsellors. | |
| Card issued to all employees with help-line number. | |
| Information sheet to all employees regarding confidentiality and services available. | |
| Assistance with personal, financial, occupational matters & bereavement & additional specific referral. | |
| 8 counselling sessions for 6 employees per annum, provided locally or at a reasonable travelling distance. | |
| Quarterly reports and assessment of usage. | |
| Disaster recovery option for individuals or groups. | |
| Advice to Managers/Management should an employee or others be 'at risk' at work. |