EAP

We offer comprehensive Employee Assistance Programmes (EAP) and counselling services through EMPATHY – Employee Assistance and Therapy, supporting companies in fostering workplace well-being.

Our services include:

24/7, 365-day helpline staffed by fully trained counsellors.
Confidential support cards with a dedicated helpline number are issued to all employees.
Employee information sheet outlining confidentiality policies and available services.
Support for personal, financial, and work-related concerns, including bereavement and specialized referrals.
Access to in-person counselling near home or work, including Cognitive Behavioural Therapy (CBT).
Transparent and inclusive pricing for face-to-face counselling services.
On-site mentoring and stress management training to support workplace well-being.
Quarterly usage reports and assessments to track engagement and impact.
Critical incident support for individuals or groups, including disaster recovery.
Guidance for managers and leadership in cases where employees may be at risk.
Mental Health First Aid training to equip employees with essential skills.
Immediate access to critical incident counselling when required.
Exclusive access to our online mental health and well-being program.